Cofficient Migrated Scotland’s Fastest Growing Pizza Company from SAP to Oracle NetSuite

The Client

Listed as one of Scotland’s fastest growing companies and Sunday Times Fastrack 100, Ooni is the creator of the world’s number one domestic pizza oven selling over 2.5 million units worldwide.

The Challenge

To cope with increased transaction volumes deploy scalable NetSuite solution whilst seamlessly continuing supporting of transactional processing with customers for minimal disruption. This included both upstream integration with ecommerce platform and downstream integration to 3pls.

The Solution

We began by executing a structured migration from legacy solution preserving but enhancing critical integrations. We improved supply chain operations with both stock forecasting and inbound shipment tracking. We provided significant post go-live support to drive user adoption.

We set up new entities recognising and harmonising existing business objects.

Key technical work included:

 

• Use of tool to forecast procurement. NetSuite Planning & Budgeting
• Deployment of Supply chain management tools including Inbound Shipments
• Standardise approach to order to cash process including the design of ecommerce integration approach with IPAAS
• Assist with standardise approach to customer return management
• Support design of integration to existing 3PLs
• Establish both custom and standard intercompany trading processes including arms length intercompany stock transfers, centralised procurement and cross subsidiary fulfilment
• Develop and deploy approach to reconciling GRNI
• Establish automated approach to payment gateway provider reconciliation including Amazon, Stripe, Klarna
• Enable and optimise tax set up including European OSS, North American and APAC

 

The Results

Successful migration from SAP legacy system to Oracle NetSuite.

Ooni now operates on a scalable NetSuite platform that handles increased transaction volumes without disruption.

Supply chain operations improved through stock forecasting and inbound shipment tracking. The business has visibility of what is coming before it arrives.

Customer transactions process seamlessly. Ecommerce platform integrates upstream. Third party logistics providers integrate downstream. Orders flow through the system without manual intervention.

Finance teams benefit from automated payment gateway reconciliation across Amazon, Stripe and Klarna. GRNI reconciliation no longer requires manual work. Tax compliance across European OSS, North American and APAC territories is built into the system.

Intercompany trading follows standardised processes. Stock transfers, centralised procurement and cross-subsidy fulfilment all work through defined rules.

The business migrated from a legacy SAP system to a modern NetSuite environment. Cofficient delivered the technical migration while maintaining business continuity and providing the support needed for user adoption.

The result is a fast-growing organisation with a platform that scales with demand and supports continued growth across multiple markets.