Cofficient Implemented NetSuite for Eden Mill After Private Equity Acquisition

The Client

Eden Mill operates in distilling, manufacturing and ecommerce. Founded in 2012 and acquired by a private equity firm in 2021, EdenMill was a former brewer who have expanded into gin and whisky and recently opened a distillery outside of St Andrews.

The Challenge

Eden Mill implemented NetSuite primarily to modernise, unify, and scale their business operations as they expanded in both product lines (gin, whisky, ready-to-drink), geographies and both Ecom b2c and b2b sales channels. Compliance and control are key requirements.

A typical NetSuite implementation approach follows a structured process that begins with planning and discovery, moves through system design, development, and testing, and concludes with deployment and ongoing support. Key aspects of this approach include defining clear business objectives, assembling a dedicated project team, meticulously planning each phase, migrating data accurately, customising the system to fit specific needs, supporting integration mapping and testing, performing extensive testing, and providing comprehensive user training.

The Solution

We followed a structured NetSuite implementation approach that began with planning and discovery, moving through system design, development and testing, and concluding with deployment and ongoing support.

Key aspects of this approach included defining clear business objectives, assembling a dedicated project team, meticulously planning each phase, migrating data accurately, customising the system to fit specific needs, supporting integration mapping and testing, performing extensive testing and providing comprehensive user training.

Implementation of NetSuite as core business management ERP using record to report, order to cash and procure to pay processes.

Key technical work included:

 

• Integration with the Ecommerce platform
• System of control for procurement and inventory management
• Support of production and bottling operations
• System of compliance and control for bonded warehouse
• Achieve customer and product profitability reporting

 

The Results

Eden Mill has deployed a scalable platform for growth and achieved compliance in a heavily regulated sector using NetSuite and Cofficient.

The business now operates with NetSuite as its core business management ERP. Record to report, order to cash and procure to pay processes all run through the system.

The ecommerce platform integrates directly with NetSuite. Orders from both B2C and B2B sales channels process seamlessly.

Procurement and inventory management operate with proper controls. Production and bottling operations are supported through the system. The bonded warehouse operates with the compliance and control required in a heavily regulated sector.

Finance teams benefit from customer and product profitability reporting. The business can see which products and customers drive performance.

Eden Mill expanded into multiple product lines, including gin, whisky and ready-to-drink products. They operate across different geographies and sales channels. The NetSuite platform supports this complexity while maintaining the compliance requirements essential in distilling and manufacturing.

Cofficient delivered a structured implementation with clear business objectives, detailed planning, accurate data migration, appropriate customisation and comprehensive user training.

The result is a private equity-backed business with a modern, unified platform that scales with growth and meets regulatory requirements.