Common Mistakes Businesses Make When Implementing ERP and How You Can Avoid Them
Enterprise Resource Planning (ERP) is a software that integrates the management of business processes all under one roof. ERP systems allow for higher levels of efficiency, accuracy, communication and profitability. Many organisations see the benefits of a successful ERP system, however, fail when trying to implement it. Here are the 3 top common mistakes business make and, more importantly, how to avoid them.
- Miscalculating Resources Needed
Companies often make the mistake of underestimating the internal and external resources that will be needed to successfully implement an ERP system. This can be avoided by taking more time to asses what is required, setting more realistic benchmarks, and allowing sufficient time to plan before jumping in. It’s also best practice to appoint a project manager and a couple of superusers, who will take lead in the project.
- Poor Communications Between Teams and Departments
Poor communication between employees can lead to misunderstandings, conflict, and increased resistance to change. This can be avoided by upholding regular project meetings with the affected teams to ensure that everyone knows what, when and why things are happening. It’s also best practice to involve end users in the design process as they know their business processes inside out and they are the ones who you need 100% support from.
- Insufficient Training
Companies can often underestimate the importance of ERP training. It is vital to train all the key users of the system to avoid wasted time and mistakes. It is essential that all users have a basic understanding of the whole system. This can be avoided by choosing an ERP provider who has lots of experience in training people across a variety of industries. Also, as discussed in point 1, it’s best practice to appoint key superusers who can help support training and adoption of the software.
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