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NetSuite Professional Services Automation (PSA)

Automate and unify staffing, scheduling, budget tracking, billing functions to make it easier to manage projects and delight your clients.

What is NetSuite Professional Services Automation (PSA)?

Manage the complete Bid-to-Bill process of your services business with NetSuite’s leading Professional Services Automation solutions.  Designed from the ground up to serve the needs of your growing services delivery business, our solutions are easy to implement, and simple to maintain.  And as your processes change, NetSuite’s powerful configurability and expanded capabilities in project management, resource management, project financials, billing and invoicing, available when you need them.

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NetSuite PSA Features

Learn how to manage your services business better with cloud-based Professional Services Automation

Visibility, Collaboration and Control to Drive On-Time Delivery

NetSuite’s project management solution enables project managers and team members to collaborate on projects and maintain current and accurate project status at all times, allowing managers to proactively identify and resolve potential issues with each engagement.

With NetSuite’s cloud-based solution, stakeholders can see, monitor and manage project status anytime, anywhere. By delivering complete visibility and control, NetSuite’s project management solution gives you real-time access to all of your project information. The result is a significantly improved project completion record, more satisfied clients and reduced non-billable work.

Gain Complete Visibility into Resource Management and Skills

Effective resource management is a priority for all professional services executives looking to optimise profit margins, improve billable utilisation, retain top talent and increase client satisfaction.

With NetSuite Resource Management, you can ensure that the right resources are working on the right projects, based on real-time project timelines as the project evolves. A comprehensive resource management system, NetSuite helps you manage even the most complex project resource management requirements.

Drive Cash Flow by Automating Project Accounting and Invoicing

Maintaining tight control over the strategic direction of your projects, supporting resources effectively and ensuring that projects are completed on time and within budget are critical components to maximise service delivery performance and profitability.

NetSuite Project Accounting connects project activities with company financials, helps ensure accurate accounting and billing throughout project lifecycles, and streamlines time and expense management and provides extensive reporting capabilities.

NetSuite Project Accounting is integrated with the general ledger, accounts payable, accounts receivable, sales orders, purchase orders and inventory management.

Synchronizing Complex Processes from Order to Billing to Revenue Recognition

SuiteBilling transforms billing from a stodgy, back-office function into a strategic differentiator by placing it at the core of your business. NetSuite’s unified, billing framework equips businesses to offer transaction, subscription, usage-based billing, and any hybrid model thereof while managing that revenue accurately and in accordance with the latest revenue recognition standards—all from NetSuite’s cloud-based system. Traditional vendors provide disparate systems for orders, billing and revenue management burdening their customer with the task of cobbling together piece parts via complex integrations. NetSuite provides an agile and sophisticated solution that offers unparalleled control and flexibility over billing and revenue management processes. SuiteBilling is a centralised and future-proof framework that supports the universe of monetisation models and allows our customers to be nimble, innovate rapidly and profit in today’s marketplace.

Support Your Services Organisation End-to-End with a Powerful, Cloud-Based Suite

When it comes to timesheet management, you need to make it simple and easy for employees to enter hours worked and supporting timesheet information. The more manageable the process, the more likely timesheets will be accurate and entered on time.

With NetSuite, users can quickly and easily capture detailed timesheets, whether in the office or on the road. NetSuite timesheet management allows mapping of timesheet entry and approvals to your unique business requirements—ensuring you capture the right information the first time, every time.

Maximise Accuracy and Timeliness of Your Expense Processes

In a billable services organisation, expense management is critical. To maximise the accuracy and timeliness of expense reporting and overall expense management, this process should be as easy and flexible as possible for users and connect directly with project management and project accounting.

NetSuite Expense Management offers powerful features that improve productivity, enable better tracking and compliance, maximise the accuracy and timeliness of expense reporting and enhance the overall experience.

Get Actionable, Real-Time Visibility into Project Performance

To maximise profits and operations, your organisation needs clear visibility into team and project performance. NetSuite provides robust dashboards, reporting and analytical tools that provide a real-time view into your services organisation.

NetSuite’s dashboards and reporting solutions enable you to monitor, report and analyse overall project performance in real-time, including resource utilisation, profit margins, project budgets versus actual and more. Every stakeholder from executive to project manager can instantly see personalised reports with the metrics that matter most.

NetSuite PSA Benefits
  • Delivers real-time visibility into your services organisation’s performance and profitability.
  • Improves on-time project delivery and drives project success rates.
  • Increases resource utilisation with advanced resource management functionality.
  • Equips your services team with mobile access to time and expense management.
  • Reduces hardware maintenance costs and upgrade hassles with cloud-based delivery.


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