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Silvercloud engage Cofficient to implement NetSuite CRM

Silver Cloud Telecom choose to implement NetSuite, with Glasgow based partners Cofficient Ltd.

The new solution will consolidate multiple data capture systems across the business and will help unify the business sales processes.   It will also replace the existing Salesforce solution which wasn’t widely adopted within the business.

Providing telecommunications as well as document, IT and Mailroom solutions, Silver Cloud’s mantra is “Simple, Honest and Valuable Advice”.  “It stands to reason”, says Anthony Quinn, Owner and MD at Silver Cloud, “that when looking for a partner for this project we’d select someone who shares our values.  We could relate to Cofficient”.

Based in Hillington Innovation Centre, Cofficient Ltd is one of NetSuite’s longest standing UK partners and shares Silver Cloud’s passion for simple, honest and valuable advice.

Anthony Quinn continues, “They have proven expertise in NetSuite implementation projects and could offer us straight forward and impartial guidance.  They could see our vision for the company and I think they will be a good fit for helping us on our journey”.

Choosing a cloud based solution like NetSuite was a real no-brainer according to Operations Director Steven McIntyre, “It’s the way forward.  We have a wide portfolio of cloud based products ourselves so we really understand all the benefits of flexibility, reliability and scalability.  We’ve just gone through a period of high growth and have big ambitions for the future.    We think NetSuite is the solution to help support that”

Cofficient Director and NetSuite expert Paul Tindal agrees that the two companies have a lot of synergy, “We have a sort of natural affinity with Silver Cloud.  We’re both Glasgow based, we’re both in the cloud technology space and both companies are dynamic and forward thinking.  We’re delighted to be working with them on this project and can even foresee future partnerships”.

The implementation is part of a longer term project which will see Silver Cloud adopt more and more of Netsuite’s functionality in line with their growth.