NetSuite gives us a system we can build on. We now have an integrated real-time view of what’s happening across the business and can spot issues earlier for faster intervention
Results:
- Better agility and business continuity with a unified platform. Working with NetSuite Solution Provider Cofficient Limited, Calnex rolled out NetSuite as an agile, scalable platform for global financials, order processing and fulfilment, and inventory control. With NetSuite’s ease of use, Calnex has improved business continuity by eliminating reliance on personnel who managed a highly complex and customised order processing and fulfilment spreadsheets.
- Scalability to handle growth in transactions and revenue. With NetSuite live in April 2014, Calnex has the new scalability to handle a 30% surge in transaction volumes and 11% revenue growth in 2014. Calnex has better end-to-end efficiency and visibility, empowering management to track trends, issues and real-time metrics. And the company can flexibly accommodate exacting product specifications among customers, including many of the world’s largest telcos across Calnex’s three regions in Europe, Asia and North America.
- Flexibility to future-proof and grow a global business. Founded in 2007, Calnex has rapidly grown its business and won industry acclaim, including a 2015 award for best B2B Technology Product/Service for its flagship Paragon product from the trade organisation Scotland IS. NetSuite gives the young company a future-proof platform that it can grow into, not grow out of. Flexibility to tune business processes and complex sales commissions to customer requirements is important to optimising overall business performance.
Challenges:
Calnex Solutions, a leading provider of innovative R&D test solutions for telecom synchronization with more than 320 customers in 45 countries, faced increasing business complexity and customer demands with rapid growth and rollouts of new high-value, highly complex products. Sage 50 for financials and two heavily customised spreadsheets for order processing and fulfilment didn’t deliver the scale and agility the company needed.
“Calnex was going through a period of high growth and needed to replace a legacy system which couldn’t cope with all our critical business processes. Cofficient helped us embed NetSuite best practice into our organisation and streamline all our processes. We have been able to remove duplicated effort, improve access to information and gain better visibility of crucial business information such as stock and operating profit. As a team, Cofficient has been very supportive and understanding of our needs and we continue to work with them to get the best out of the system.” – Ger Kirk, Operations Manager, Calnex Solutions
Paul Grant – Director at Cofficient – commented: “Calnex Solutions is a great example of a growing Scottish exporter. It is always a privilege to be involved in any part of a company’s growth plan. Implementing new software is always a big step for any company of any size and the management team at Calnex embraced the change. We look forward to supporting them with their continued growth over the coming months and years.”
Company Snapshot
Location: Linlithgow, UK
Employees: 66
Systems replaced: Sage 50, Excel