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Professional Services Automation

Maximise your Services Business Performance with NetSuite Professional Services Automation

Manage the complete Bid-to-Bill process of your services business with NetSuite’s leading Professional Services Automation solutions. Designed from the ground up to serve the needs of your growing services delivery business, our solutions are easy to implement, and simple to maintain. And as your processes change, NetSuite’s powerful configurability and expanded capabilities in project management, resource management, project financials, billing and invoicing, available when you need them.

Project Management

Project Management capabilities enable project managers and team members to collaborate on projects and maintain current and accurate project status at all times, allowing managers to proactively identify and resolve potential issues with each engagement.

Resource Management

Resource Management enables project managers to optimise staffing and utilisation by minimising bench and ensuring that qualified resources are working on the right projects.

Project Accounting

Project Accounting connects project activities with company financials, helps ensure accurate accounting and billing throughout the project lifecycle, and streamlines time and expense management while providing extensive reporting capabilities.

Billing

Billing and Invoicing Management automates one-off invoices as well as complex recurring, time and project-based billing. NetSuite provides flexible billing options—based on completing project work, achieving project milestones, or according to a schedule of dates.

Timesheet Management

One of the highest touchpoints in a PSA solution, our customisable timesheet feature enables users to quickly and easily capture detailed timesheets, whether in the office or on the road.

Expense Management

NetSuite Expense Management offers powerful features that improves productivity, enables better tracking and compliance, maximises accuracy and timeliness of expense reporting and enhances the overall user experience.

Analytics

Fully featured, robust reporting and analytical tools deliver on-demand, real-time data, enabling you to monitor, report and analyse overall project performance in real-time.

Key Benefits

Delivers real-time visibility into your services organisation’s performance and profitability.

Improves on-time project delivery and drives project success rates.

Increases resource utilisation with advanced resource management functionality.

Equips your services team with mobile access to time and expense management.

Reduces hardware maintenance costs and upgrade hassles with cloud-based delivery.

One Single System

NetSuite PSA is the first cloud native solution that unites all of the ERP and professional services automation functionality to meet the business requirements and needs of both product and services companies in one single system. NetSuite PSA allows you to:

  • Automate and manage key aspects of their business across the complete bid-to-bill lifecycle, giving them what they need to stay competitive, gain efficiency, deliver quality services and delight their clients.
  • Enable omni-business model billing for service delivery across the services value chain from fixed fee, to milestone and to time-and-materials.
  • Provide on-the-go services professionals to access real-time business information anywhere, anytime and better collaboration across the organisation.
  • Gain comprehensive visibility into back-office financials and front-office services operations in one unified system to increase project profitability, maximise billable resource utilisation and make informed, data-driven, strategic and tactical decisions with powerful and insightful business metrics.
  • Address global businesses’ needs by giving them comprehensive real-time visibility, integrated financials, resource optimisation and services management from corporate to subsidiaries, down to the individual project level across geographies, currencies and tax jurisdictions.

Resources

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