Manage all your orders in one place
NetSuite Order Management automates and manages the life cycle of an order — from the moment a customer places an order to delivery to post-sales service. It ensures accurate recordkeeping, covering order capture and validation, order release, shipment confirmation, customer communication and settlement. NetSuite Order Management also supports complex processes such as split shipments and drop ship. By tracking and managing the flow of information across all of your fulfilment locations and providers, NetSuite Order Management ensures orders move quickly and efficiently. When fulfilment problems arise, you can quickly resolve them and minimise delays.
NetSuite Order Management Benefits
Automate Order Processing
Eliminate manual work that creates bottlenecks and errors, ensuring orders are fulfilled quickly and accurately.
Increase On-Time Delivery
Define your own rules to optimise fulfilment across all your locations, including warehouses, stores and suppliers.
Reduce Shipping Costs
Identify the best shipping location based on proximity or product availability.
NetSuite Cloud Financial Management Features
NetSuite Multichannel Order Management
Optimise order fulfilment with global inventory and predefined rules to meet customer delivery options like warehouse and drop shipping.
Sales Order Management
Boost cash flow by automating order-to-cash, eliminating bottlenecks, and ensuring timely, on-budget deliveries.
Streamline returns and exchanges across channels with set rules and credit management.
Manage pricing centrally with multi-level, customer-specific rates. Create promotions across channels and analyse pricing effectiveness.