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Order Management

Achieve Omnichannel Excellence with Centralised Order Management

Meet customer expectations to buy, fulfil and return anywhere while maximising profitability by centralising order management and having a single view of inventory across all channels and the supply chain. NetSuite Order Management provides the ability to meet and exceed rising customer expectations for omnichannel fulfilment while boosting profitability and optimising inventory.

Omnichannel Order Management

  • Avoid additional integration or an extra layer between your customer facing systems and your fulfilment execution engines.
  • Manage orders from multiple channels—POS, web, call centre, mobile, kiosk—all in one place.
    Get a single view of inventory, spanning warehouses, stores, 3PLs and drop-ship locations.
  • Reduce excess inventory, capture lost sales and promote the most profitable products to your customers.
  • Easily and accurately support cross-channel returns and exchanges.
  • Implement intelligent fulfilment and improve inventory efficiency by fulfilling online orders from the best store, warehouse or vendor/drop-ship locations.
  • Implement an endless aisle and expand your assortment without increasing warehouse and store footprints with an automated end-to-end, drop-ship fulfilment process.

Business Impact

Decrease Fulfilment Costs Significantly

Intelligently process and fulfilling orders in the most efficient and cost effective manner.

Increase Customer Satisfaction

Meet customer demand with the flexibility to buy, fulfilling and return anywhere.

Improve Inventory Utilisation

Avoid markdown and overstock by easily fulfilling orders from the most economical and efficient location.

Schedule a meeting to take your business to the next level.

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